icon weirdness

[kinook]

On the first issue, it sounds like UR's internal cache of icons got out of sync (closing and re-opening the database would likely have resolved the problem as well). If you're able to determine the steps that reproduce this issue, let us know and we'll investigate.

There are two options for changing the icon of your imported .msg files:

1) Do an Advanced Search where Icon equals <.msg icon>, select all of the search results, and change the icon in Item Attributes. However, this will only affect existing .msg files (it would have to be done again on .msg files that are imported later).

2) Permanently delete (Ctrl+Shift+Del) all the .msg document items from UR (in order for the cached .msg icon UR is using to also get deleted); change the icon associated with .ico files [1]; and re-import the .msg files. Now when you import a .msg file, UR will use the currently associated icon (and this will affect all future imports, as the icon is loaded into UR when the first document of that type is imported and used for all later imports of that document type).

We do have on our list to allow editing of the icons that UR captures, which would simplify changing the icon used for a document type.

[1] In Windows Explorer, go to Tools | Folder Options | File Types, select MSG in the list control, click Advanced, then Change Icon.