Outlook email messages

[seanferns]

so there are two cases here:
1. external email addresses like gmail - in this case if you double click on the email address in a message you get a dialog box with four fields: Display name/email address/email type/internet format. Now if the display name is "john" and email address is "john.doe@gmail.com", when this message is copied to UR the field displays "john". In this case it should show john <john.doe@gmail.com>

2. exchange email addresses - in this case double clicking open a dialog box with multiple tabs and the last one is email addresses. It was these I was referring to which should be displayed in UR but aren't.

3. One more thing, for emails containing attachments is it possible to open the attachments directly from UR or is Ctrl-J the only option ?

[kinook]

1/2. UR captures the display value and not the email address for the related attribute value in these cases (the address would still be viewable when opening externally in Outlook).

3. You would need to open the message externally to view its attachments.