Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion
Register FAQ Community Calendar Today's Posts Search

 
 
Thread Tools Rate Thread Display Modes
Prev Previous Post   Next Post Next
  #11  
Old 04-08-2024, 11:40 AM
cnewtonne cnewtonne is online now
Registered User
 
Join Date: 07-27-2006
Posts: 515
Spliff ...

What I have found to be most effective way of reporting issues is to ...

1. Use a numbered list of reproduction steps vs. long paragraphs & pages.
2. Describe steps using the UI command words. Use same terms the app is using.
3. Use screenshots and recordings if you want to show reproduction steps/errors.

In this thread, you have described a usability issue using 6,526 words. Using default MS Word settings, these are 13 pages! Still, it is hard to understand what you're describing. I thought I understood you from the very first post, but you lost me later.

Software is science. As such, it is concise and is described in exact steps and words. Make it easy for yourself and your fellow users by adhering to these simple steps, please!

Thank you very much.
Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 10:08 AM.


Copyright © 1999-2023 Kinook Software, Inc.