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  #1  
Old 05-29-2007, 11:35 AM
UltraUser UltraUser is online now
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Angry Error xxx: database disk image is malformed

Hello,

Back with a problem today.

I was trying to access one item in my huge UR database, a task actually, and this is the pop-up I got:
"Error loading item detail view: database disk image is malformed"

Hmmm... Well, I've tried a "compact and repair", which didn't end properly, because at some point it was interrupted with the same message (when at the 'compacting database' step):
"Error repairing database: database disk image is malformed"

Okay then. I've decided I could do without the offending item, so I deleted it. Or rather I tried because here's the message I got (you guessed it):
"Error deleting item(s): database disk image is malformed"

I don't have any other clue as of now. But this is a very annoying situation.
Kind people from UR, would you be so kind as to tell me what I can do?

Grazzie
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  #2  
Old 05-29-2007, 03:21 PM
cnewtonne cnewtonne is online now
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Just for curiosity,
- how big is your urd file in MB?
- Is it only affecting that one item or everything?
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  #3  
Old 05-29-2007, 03:29 PM
kinook kinook is online now
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http://www.kinook.com/Forum/showthre...?threadid=2673
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  #4  
Old 05-29-2007, 04:07 PM
UltraUser UltraUser is online now
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Angry From bad to worse

Okay, thanks for the quick answer and for the tips. However:

- Backup: Yeah, of course, you never have them when you need them... But definitely the way to go

- Cross-DB Copy: Although not really the preferred option (I have thousands of items, some others than the one I have identified may be corrupted too, how would I know that I'm not corrupting a new DB?). Anyway. Opened the corrupted one, then a blank new one. Copied a folder with some items from corrupted one, and when pressing CTRL+V on the new one => UR has vanished! Without a trace nor even a message box. Unhandled exception anyone?

- Repair Utility: Even more wow this one. Got some cryptic SQL dump in the command window ending with "SQL error: no such table: main.TemplateItemAttribute"

So, out of the 3 options, I'm left to my own devices again :-(

Some more info: the DB is only 30MB (I have another one nearing 100MB which is doing fine). I'm using latest version 3.0.4 on XP SP2 going virtual (VPC). UR Db resides on a shared drive.

Fortunately, it seems that the corruption is limited to just one item (which is leaving nice in the UR recycle bin). For now.

HELP !
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  #5  
Old 05-29-2007, 11:56 PM
kevina kevina is online now
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If you can zip and email the corrupted .urd file to support@kinook.com using mailbigfile.com (free, no-registration website for "sending" large files), we will take a look at it, and repair it if possible...

Any ideas on what might have occurred when the file was corrupted? The embedded database engine really should prevent this type of thing, even through a power failure or Windows crashing...
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  #6  
Old 05-30-2007, 04:58 AM
UltraUser UltraUser is online now
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Thanks for your proposal.

However, I'm a bit reluctant to do this because as it is now, this DB stores professional and sensitive info...

What I intend to do is to remove from this DB the most important info, to a newly created one, going through export / import if the Cross-DB copy is still so crashing.
Once I reach a state where data sensitivity is removed, I'll send the offending DB to you guys.

But that will eat up on my spare time, so I guess it won't be soonish.

Rgds
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  #7  
Old 05-30-2007, 05:11 AM
UltraUser UltraUser is online now
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Regarding your question

<quote>
Any ideas on what might have occurred when the file was corrupted? The embedded database engine really should prevent this type of thing, even through a power failure or Windows crashing...
<quote>

In fact, I just don't know. First time I see this behaviour (I've been using UR intensively for almost a year). I didn't have any Windows crash, nor any obvious disk issue. I say "obvious" because actually, I haven't run a defrag in years...
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