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Old 10-30-2007, 11:01 AM
martym martym is online now
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Join Date: 08-31-2007
Location: Vestal, NY
Posts: 21
Question Configuration Help (what did I do?!?)

Hi All,

I did something to my configuration and I really need to undo it. Unfortunately, the configuration system and I don't understand each other. That is, I don't know what I did to cause the new behavior so I can't undo it. I'm hoping the User Community can help!!!

I used to be able to drag files into parent items and they would show up as the proper file (Excel, PP, Word, Outlook) with the proper icon and be a child of the item I dragged it to. Now when I drag files into items, a new "default child item" is created. Then when I open up that new item to see the dragged file, the dragged file is not a child, it's pasted into the new "default child item."

Please help!


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Old 10-30-2007, 12:37 PM
kinook kinook is online now
Join Date: 03-06-2001
Location: Colorado
Posts: 5,826
First, try it in a new database (File | New) to see if it has to do with your database. If the problem occurs even in a new database, uninstall UR (choosing Yes to remove user customizations), then reinstall to get back to the factory defaults. If it only occurs in your database, try repairing (Tools | Compact & Repair with Repair checked), and if that doesn't help, send the details requested at (be as detailed as possible because I'm not quite following exactly what you're trying to do). Thanks.
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Old 10-30-2007, 01:50 PM
Jon Polish Jon Polish is online now
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Join Date: 07-21-2006
Posts: 372
I would also take a look at your Template folder. See if the template has an unexpected child.

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