Internal display of web pages is not great anymore

mlwang · #1 05-11-2011, 09:51 AM

I'm seeing the same problem with a twist. When copying to UR from Firefox 4.0.1 and IE8 (both x86), I get the same result as shown in post #5 above, but UR's internal browser displays the page properly when visiting directly from UR's web toolbar. Both Firefox and IE display the page properly as well.

The funny thing is, UR gets the page correctly if I save the page with Scrapbook (a Firefox extension) first, open the captured page from Scrapbook, and then copy the page to UR.

note: By "copying to UR" I mean clicking on the "Copy to UR" toolbar button with nothing selected in the page.

My system is Win 7 X64 SP1, with UR version 4.2a (pro).

Nobodo · #2 05-11-2011, 11:34 AM

I had the problem in FF3.x, but now using FF4.0.1 and the problem is the same.
I almost never use IE, but used it in testing this problem (IE8 and 9) and see the same results as from FF. I tested new and existing linked and copied webpages in UR while my IE version was at 8 and then again at 9, testing the creation of the links from both IE and FF.

In FF I click the added UR toolbar buttons for either copy or link, there is typically a few seconds delay, then a UR popup asking if I want to copy or link the page. It doesn't matter if I copy or link, the problem is the same.

In IE I tested by right-clicking on the page, then choosing the UR copy or link context menu items.

I'll test some more tonight if I have time with more URLs. I stopped using UR for copying or linking pages sometime back due to this problem so don't know any other pages that do this off the top of my head. From what I remember it is multi-column css designs that have 1 or more external style sheets.

Thanks,
Mark.

mlwang · #3 05-11-2011, 11:38 AM

I think I've found the cause. The page needs javascript enabled to render properly. If UR's "Download scripts" option is enabled ("Import (More)" options), the page is captured properly, but it would take a long time.

Nobodo · #4 05-11-2011, 02:13 PM

mwlang, I have always had download scripts and download images checked. I think what you are seeing is because the page is not fully loaded, if you wait long enough for the page to fully load it will pop to unstyled.

For finding other pages that cause problems, I didn't have to look far. The very first one I tried linking/copying to UR has the same problem, and with an even nastier twist.

http://www.9news.com
If I choose "copy" to UR, then I see the same problem as the page mentioned earlier in this thread (the page takes a long time to load, and initially looks perfectly styled. Then when it is finally completely loaded it loses some of its style information).

The real fun comes with the 9news.com url when 'link' is chosen instead of 'copy'. Again, in UR it appears the page loads completely normally until it is fully loaded and then loses some style information. If you don't see it losing style info, let it sit there for a while to ensure it fully loads. Ok, once the style info is messed up, try clicking anywhere else in UR other than that page. I get a UR popup that states, "Error saving item: The filename, directory name, or volume label syntax is incorrect.". I have to kill the UR process in task manager to get past that message (can't even close UR through UR itself without getting that popup).

Another symptom I have seen on a number of websites when copy/link in UR is done -- the website pulls up normally for a few seconds, then becomes unstyled as described above. But at the same time as it becomes unstyled, 1 or more sections of the webpage pull up in the default browser (separate browser windows). I have seen some websites open as many as 5 windows in the default browser when the item is selected in UR, however when opened in a regular browser those 5 windows are all part of the same webpage.

I would have reported these problems before, but I just figured they happened so often they were already known so I just stopped using UR for any webpage data.

Thanks,
Mark.

kinook · #5 05-11-2011, 02:46 PM

Quote:

Originally Posted by Nobodo

mwlang, I have always had download scripts and download images checked. I think what you are seeing is because the page is not fully loaded, if you wait long enough for the page to fully load it will pop to unstyled.

For finding other pages that cause problems, I didn't have to look far. The very first one I tried linking/copying to UR has the same problem, and with an even nastier twist.

http://www.9news.com
If I choose "copy" to UR, then I see the same problem as the page mentioned earlier in this thread (the page takes a long time to load, and initially looks perfectly styled. Then when it is finally completely loaded it loses some of its style information).

The real fun comes with the 9news.com url when 'link' is chosen instead of 'copy'. Again, in UR it appears the page loads completely normally until it is fully loaded and then loses some style information. If you don't see it losing style info, let it sit there for a while to ensure it fully loads. Ok, once the style info is messed up, try clicking anywhere else in UR other than that page. I get a UR popup that states, "Error saving item: The filename, directory name, or volume label syntax is incorrect.". I have to kill the UR process in task manager to get past that message (can't even close UR through UR itself without getting that popup).

Another symptom I have seen on a number of websites when copy/link in UR is done -- the website pulls up normally for a few seconds, then becomes unstyled as described above. But at the same time as it becomes unstyled, 1 or more sections of the webpage pull up in the default browser (separate browser windows). I have seen some websites open as many as 5 windows in the default browser when the item is selected in UR, however when opened in a regular browser those 5 windows are all part of the same webpage.

I would have reported these problems before, but I just figured they happened so often they were already known so I just stopped using UR for any webpage data.

Thanks,
Mark.

Testing on two different Win7 Ultimate x64 SP1 machines w/ UR Pro 4.2a, I wasn't able to reproduce any of these problems. With the 'Download scripts' option enabled, the pages all displayed properly (even after waiting several minutes to see if the styles were lost), and no error message or separate browser windows were displayed, whether storing or linking. Please send or post the info requested at http://www.kinook.com/Forum/showthread.php?t=3038 in case it can shed any light on the issues you're experiencing. Thanks.

Nobodo · #6 05-11-2011, 02:53 PM

I got a little curious to see what was similar between the two webpages listed in this thread.

Both are asp.net websites.
Both use embedded resources (website resources compiled into a DLL) that appear in the page source as webresource.axd

Perhaps the embedded resources are causing problems for UR in the link or copy process?

Anyway, might be something here and maybe not, just thought I'd share what I saw.

I'll do what's requested in the posting 3038 and email in the info.

Thanks,
Mark.

kinook · #7 05-11-2011, 03:00 PM

Disappearing styles would be an Internet Explorer issue (an embedded instance of IE is used to render web pages inside UR).

mlwang · #8 05-11-2011, 08:48 PM

Quote:

Originally Posted by Nobodo

mwlang, I have always had download scripts and download images checked. I think what you are seeing is because the page is not fully loaded, if you wait long enough for the page to fully load it will pop to unstyled.

I thought I waited long enough. To be sure, tried again just now, and made sure I waited long enough (minutes now). All pages--from intel or 9news, stored or linked--display properly as long as the "download scripts" option is enabled. Nor could I generate any errors no matter where I clicked.

Nobodo · #9 05-13-2011, 07:05 PM

As reported, the 'download scripts' option was already turned on. I tried just about every combination of settings I could think of to no avail. The same problem happened in new or existing databases, and compact/repair made no difference.

I finally uninstalled UR, including user settings, and reinstalled. Now I am having no problems with copied or linked webpages.

Thanks,
Mark.

J-Mac · #10 06-13-2011, 01:22 PM

Mark,

Same problem here. UR Pro 4.2.1.5, and almost all pages copied into UR have all menus expanded vertically down the page. I did select the Download Scripts option but it hasn’t changed anything.

If I navigate to the same pages in UR's browser they look perfect. But I cannot figure out how to then "store" the page that I am viewing in UR's browser. Is there a way to do that?

Windows 7 Home Premium, 32-bit.

Thank you.

Jim

kinook · #11 06-13-2011, 01:28 PM

You would need to synchronize or delete and re-import any already-imported pages after checking the Download scripts option. If you're talking about pages that haven't already been imported, we would need the info requested at http://www.kinook.com/Forum/showthread.php?t=3038 in order to investigate. Thanks.

kinook · #12 05-11-2011, 02:42 PM

Quote:

Originally Posted by mlwang

I think I've found the cause. The page needs javascript enabled to render properly. If UR's "Download scripts" option is enabled ("Import (More)" options), the page is captured properly, but it would take a long time.

This worked for me too. When storing, rather than linking, the page http://edc.intel.com/Software/Downloads/EMGD/, I was seeing the same results as shown in the 5th thread above, but after checking Tools | Options | Import (More) | Download scripts and syncing, the stored page is displayed correctly.