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  #1  
Old 05-18-2006, 12:26 PM
myotis myotis is online now
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outlook toolbar vanished

My Outllook Toolbar has vanished.

I have checked the information given in an earlier resposne.

The following registry entries are required for the add-in to be "installed":
HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Office \ Outlook \ Addins \ UROutlookAddIn.AddIn.1
FriendlyName REG_SZ Ultra Recall Outlook Add-In
LoadBehavior REG_DWORD 0x00000003 (3)

and

HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ Outlook \ Addins \ UROutlookAddIn.AddIn
FriendlyName REG_SZ Ultra Recall Outlook Add-In
LoadBehavior REG_DWORD 0x00000003 (3)

These are still intact and the Outlook.dll is present in the UR directory.

I have recently run Regsistry Mechanic, but if the registry entries are as described and the dll is present, could running RM broken the toolbar.

Thanks,

Graham
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  #2  
Old 05-19-2006, 08:15 AM
kinook kinook is online now
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If you go to View | Toolbars in Outlook, is Ultra Recall one of the choices? If it is and is unchecked, checking it may show it. Otherwise, close Outlook and try reinstalling UR.
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  #3  
Old 05-19-2006, 08:39 AM
myotis myotis is online now
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Quote:
Originally posted by kinook
If you go to View | Toolbars in Outlook, is Ultra Recall one of the choices? If it is and is unchecked, checking it may show it. Otherwise, close Outlook and try reinstalling UR.
Done that, it is not one of the choices, so Iwill try a re-install.

Thanks,

Graham
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  #4  
Old 05-19-2006, 09:04 PM
pziebel pziebel is online now
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I'm seeing the same problem. I'm not actually sure when the toolbar disappeared but reinstalling UR didn't bring it back.
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  #5  
Old 05-20-2006, 01:29 AM
myotis myotis is online now
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Quote:
Originally posted by pziebel
I'm seeing the same problem. I'm not actually sure when the toolbar disappeared but reinstalling UR didn't bring it back.
Re-installing fixed it here.

Graham
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  #6  
Old 05-21-2006, 02:57 PM
Paul OS Paul OS is online now
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Mine was gone too

A quick reinstall and now it's back.

Thanks

paul o's
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  #7  
Old 05-21-2006, 03:19 PM
pziebel pziebel is online now
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Nope, still not working here. I've un- and reinstalled UR and also tried manually unregistering and reregistering the .dll but the Outlook toolbar's still not there. Just to confirm, it's not listed in View|Toolbars, either.
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  #8  
Old 05-22-2006, 05:09 PM
pziebel pziebel is online now
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Update:

I just installed UR 2.0 Pro. I'm still not getting an Outlook toolbar.
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  #9  
Old 05-22-2006, 05:39 PM
kinook kinook is online now
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Which version/SP of Outlook and Windows are you running? Please ZIP and post or send a RegMon trace of Outlook startup:
1) Download and run http://www.sysinternals.com/Utilities/Regmon.html
2) Enter uroutlook in the Include field shown at startup
3) Start Outlook
4) In RegMon, save the log and ZIP/send it

Thanks.
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  #10  
Old 05-22-2006, 06:28 PM
SeanH SeanH is online now
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Talking

I had the same issue, and still did after the install of UR version 2.0.

I found and ran a bat file that looked interesting at C:\Program Files\UltraRecall\Integration\register.bat

I now have an Outlook bar.

BTW, Outlook 2003, Windows XP Tablet PC edition.
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  #11  
Old 05-22-2006, 06:54 PM
pziebel pziebel is online now
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Quote:
Originally posted by SeanH
I had the same issue, and still did after the install of UR version 2.0.

I found and ran a bat file that looked interesting at C:\Program Files\UltraRecall\Integration\register.bat

I now have an Outlook bar.

BTW, Outlook 2003, Windows XP Tablet PC edition.

Tried that already. No luck here.
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  #12  
Old 05-27-2006, 04:43 AM
myotis myotis is online now
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Quote:
Originally posted by myotis
My toobar has gone again, I have tried re-installing and following the other advice here, but toolbar still gone.

Was there another solution found. This is Outlook 2003 on WIXPPro SP2 and its UR2Pro.

Graham
To reply to myself, a reboot has brought it back.

Graham
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  #13  
Old 06-10-2006, 04:08 PM
pziebel pziebel is online now
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I've installed UR Pro 2.0a and still have no toolbar.

WinXP SP2 and all updates

Outlook 2003 SP2

Regmon didn't show an include field at startup but I think the log I've attached is what you're looking for.

(Sorry for not responding to your earlier request for this info...I just missed that message somehow.)
Attached Files
File Type: zip regmonlog.zip (690 Bytes, 681 views)
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  #14  
Old 06-12-2006, 01:24 PM
kinook kinook is online now
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If it's been disabled by Outlook, see this for re-enabling:
http://msdn2.microsoft.com/en-us/library/ms268871.aspx

If ActiveSync is running, close it and restart Outlook.
http://blogs.msdn.com/mjeelani/archi...26/456695.aspx

Some other possibilities discussed here:
http://www.google.com/search?q=outlo...in+not+loading
http://groups.google.com/groups?q=ou...ng&sa=N&tab=wg
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  #15  
Old 06-12-2006, 04:02 PM
pziebel pziebel is online now
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ActiveSync isn't and hasn't been installed on this computer.

However, the Google links led me to discover Outlook's Help|About|Disabled Items button and I was able to enable the UR toolbar from there.
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