Kinook Software Forums

Go Back   Kinook Software Forums > Ultra Recall > [UR] General Discussion

Thread Tools Rate Thread Display Modes
Old 03-08-2007, 09:39 AM
hansgeorgmack hansgeorgmack is online now
Registered User
Join Date: 03-07-2007
Posts: 7
Only some of templates shown in drop down

When trying to change "Template Item" for an item, I came across the problem that only some of the templates installed under "Templates" are shown in the drop-down making it impossible (at least to my knowledge) to change from one template to certain other templates. Interestingly, the list seems to be partitioned because, depending on which template is set to be current, one fixed section (not dependent on ordering within "Templates" node) is shown.

The number of installed templates is 21, so it's not even that much. The drop-down shows 13 items at most.

Is there a way to work around this?
Reply With Quote
Old 03-08-2007, 11:16 AM
kevina kevina is online now
Registered User
Join Date: 03-27-2003
Posts: 825
Templates derived from the Document template are not "compatible" with templates derived from the Text template, therefore the Template dropdown for a Text derived item will only list the templates that are compatible (also derived from the Text template), and vice versa.

Note that the Appointment, Contact and Task templates (and their derivatives) behave somewhat differently (they can "cross-over") because they can either store an Outlook object or can function like a Text item (store rtf text).

It sounds like this is what you are seeing. If not, please email a sample .urd file demonstrating what you are seeing to and we will investigate further.
Reply With Quote
Old 03-08-2007, 11:27 AM
hansgeorgmack hansgeorgmack is online now
Registered User
Join Date: 03-07-2007
Posts: 7
Ahhh, that solves the mystery. Thanks for the quick and helpful reply.
Reply With Quote

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

All times are GMT -5. The time now is 09:49 PM.

Copyright 1999-2019 Kinook Software, Inc.