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  #1  
Old 11-08-2011, 07:26 PM
$bill $bill is online now
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Some further information to help you select the best work-around....

Quote:
Originally Posted by Nobodo View Post
I constantly resize UR and move it from screen to screen in my daily work
These action work properly - resizing or moving the entire UR window does NOT cause the freezing. For me, changing the layout of panes within UR, with an RTF/HTML document in the details pane, produces the not-responding error. Also working properly is the View | Layout (F11 or F12)....so I have a saved Layout with a large detail pane for viewing these documents and now I don't just grab the side of a pane to resize an RTF/HTLM document. Items based on the text template don't cause problems so I display text items when I want to shift the panes. Should I forget and get the spinning wheel, UR will close gracefully from the task bar.

Certainly these are work-arounds and easier for me than a frustrated new user, so I hope a solution is forthcoming.
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  #2  
Old 11-10-2011, 11:35 AM
Nobodo Nobodo is online now
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Thanks for your response, Bill.

I'll try reinstalling IE9, and see if this problem still exists. If I keep seeing the problem I will use a competing product until this problem is resolved in UR. Since this same problem has been resolved in InfoQube, Pierre (dev of IQ) could probably be contacted to find out what the fix was. Software developers in general are very open about discussing fixes to breaking problems, and my impression is Pierre would do the same.

I'll keep your recommendations for ways to avoid the problem in mind. I do use F11 quite often to change between my two most often used window configurations, but still find the need to resize panels often depending on the data I'm looking at. I've been using UR since August of 2010, so am fairly set in my ways at this point but am willing to try new things. However...to me an abend in a database application means the possibility of corrupted or lost data, so even if it is possible to 'gracefully exit' UR and restart it I really don't like taking that type of chance with my data. I know that SQLite supports transactions, but I really have no idea if every database update in UR is surrounded by a transaction to help enhance data safety, and besides there's no guarantee my latest changes made it to the database before an abend occurs.

Thanks,
Mark.
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  #3  
Old 11-11-2011, 10:48 AM
kinook kinook is online now
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This problem is fixed in v4.2b.
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  #4  
Old 11-11-2011, 04:06 PM
Nobodo Nobodo is online now
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Excellent!
Thank you very much.
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