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  #1  
Old 06-05-2019, 09:39 AM
PureMoxie PureMoxie is online now
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Join Date: 11-21-2004
Posts: 74
Error when trying to modify child items pane columns

I am getting the following error message when I try to modify the columns shown in the child items pane:

Error loading dialog: Access violation.
Exception 0xC0000005 occurred in module C:\Program Files (x86)\UltraRecall\UltraRecall.exe at address 0x0049A3C5, offset 0x0009A3C5.

This happens whether I use F9 or right-click on the column header area and choose "More..." I tried uninstalling and opted to remove user customizations when doing so, but still get the error after reinstall.

Install info:

Ultra Recall Professional 5.4
Copyright 2004-2019 Kinook Software, Inc.
Registered to: <removed>
Windows version: Windows 10 Home
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
PolarSpellChecker.dll version 4.0.5.5
riched20.dll version 5.50.99.2050
SftPrintPreview_IX86_U_20.dll version 2.07
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.4.0.11
unins000.exe version 51.52.0.0
Database filename: C:\info\Main.urd
Database version: 4.0.1 [FTS]
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  #2  
Old 06-05-2019, 11:30 AM
kinook kinook is online now
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Join Date: 03-06-2001
Location: Colorado
Posts: 5,642
Fixed in the latest download (5.4.0.12).
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  #3  
Old 06-05-2019, 11:43 AM
PureMoxie PureMoxie is online now
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Join Date: 11-21-2004
Posts: 74
Awesome! Appreciate the quick turnaround.
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