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  #1  
Old 03-25-2019, 09:16 AM
cnewtonne cnewtonne is online now
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Server too busy

I have been getting this error daily in the past few weeks when visiting the forums. Retrying few hours later may work.

Not sure if you are aware of it.

Thanks
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  #2  
Old 03-25-2019, 10:56 AM
kinook kinook is online now
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We have reported the issue to our web hosting platform.
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  #3  
Old 03-25-2019, 11:51 AM
kinook kinook is online now
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The have made a change to correct this problem. Let me know if it doesn't help. Thanks.
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  #4  
Old 03-26-2019, 10:23 AM
cnewtonne cnewtonne is online now
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I was getting it as late as this morning. I'll update if it happens again.
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  #5  
Old 04-03-2019, 08:34 AM
cnewtonne cnewtonne is online now
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This is still happening as late as yesterday evening. Tried several times to no avail. Please, let's get this fixed once and for all.

Thanks
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  #6  
Old 04-03-2019, 10:46 AM
kinook kinook is online now
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I have contacted the hosting company again.
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  #7  
Old 04-03-2019, 12:09 PM
kinook kinook is online now
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They are not seeing any problems at this time. Please post a screen shot the next time this occurs. Thanks.
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  #8  
Old 04-03-2019, 02:44 PM
cnewtonne cnewtonne is online now
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2:33 PM EST today.
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  #9  
Old 04-03-2019, 03:45 PM
kinook kinook is online now
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Their reply:

"According to the provided screenshot, the time effective was 2:33p EDT,
which unfortunately does not coincide with any immediate server issues.
There was an incident chronologically recent enough which it could have
impacted server performance, but only managed to slow the server down.

Please have the client reach out once again, when the database is showing
to be incommunicable or is resulting with any errors. Given the length of
time expended between this issue and that on 25 March, we would like to
observe any further events that may arise."
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  #10  
Old 05-01-2019, 07:56 PM
cnewtonne cnewtonne is online now
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I had this server busy message show over 8 times today. The hosting company can say whatever they want to say. In the end, user experience is impacted, Kinook's reputation is affected, and they have to own it and fix it.

Thanks
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  #11  
Old 05-01-2019, 08:00 PM
cnewtonne cnewtonne is online now
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This occurred about 8:54 PM EST
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  #12  
Old 05-02-2019, 08:29 AM
kinook kinook is online now
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They moved our DB onto another server. Let's see if it helps.
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