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Old 03-25-2004, 02:27 PM
tdc tdc is online now
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Visual Intercept Support

Do you have any plans for supporting Visual Intercept? We'd like to be able to select the incidents related to a particular build, update statuses and other fields, and then generate reports based on the results.
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Old 03-26-2004, 06:56 AM
kinook kinook is online now
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This is the first time that product has been mentioned. Since the vendor doesn't appear to provide a fully-functional eval download, it's unlikely that we will be able to support it.

If it supports a command-line or automation interface, it could be integrated via Run Program or Run Script actions.

You could also create a custom user action for it and share it with the community (see 'user actions' in the help index for more details). If you do so, please post it in http://www.kinook.com/Forum/forumdis...hp?forumid=19.
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