#1
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Updated to 3.2.6: AVs are back
Hi group,
After updating to this latest release i stared getting these AV consistently with below scenario. - click on a saved search icon to show all my tasks that need attention. - in the docked search results and i choose a task and updated. Task template has form associated with it. - move this task to another tree node using alt+l - click on saved search again to refresh results after the move and the AV happens. I already sent you a avi file and detailed scenario description. Hope we can get a fix soon. Thank you |
#2
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Kinook,
I spend more time looking at this and I have these updates to make ... - It is not specific to 326. I used 325 and it still happens. - I think the issue happens in this sequence ... - an attribute is updated on a form. - UR does not save this update yet as shown by the save button still active - moving the item and refreshing the search will cause the crash. - to avoid it, save the item and make sure save button is grayed out then do the move. - The problem is when you make the change and move without saving in between. UR should handle this internally, however. Thank you |
#3
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I tried to replicate it, but works fine on my pc.
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#4
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ok. I just tried again and i was able to reproduce it in a brand new db. Here's how...
1- make sure your 'save' button is visible on the toolbar so you can tell if item is saved or not. 2- create a text item is a child of some folder. 3- click on the parent so you can see this child in the children pane. 4- go to text item child (in the pane not tree). 5- in this text item, type anything in the edit area 6- notice that save button is now active. 7- go back to children pane, highlight the child and move it using alt+l 8- notice that save button is still active i.e. your edit has not been saved. 9- you should get AV error once you click the ok button on the move dialog. |
#5
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confirmed AV error!
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#6
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Fixed in the latest download at http://www.kinook.com/Download/UltraRecallProEval.exe (v3.2.6.1) -- thanks for the detailed repro case.
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#7
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thank you kinook. Our confidence in your response and abilities is what makes us so adamant to trap and catch these instabilities.
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