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#1
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The video should already be available. In addition, the bug looks like a problem on the operation system side. Recently, I have installed some softeware on my desktop. This software includes Microsoft Visual c++ 2005 Redistributable Package. Maybe bug have come with this installation. I reinstalled the Redistributable Package, but nothing chaned.
The problem occurs in Windows safe mode and in a new clear urd database. I sent the test database to your email. Also my Windows 8.1 updated .net framework https://support.microsoft.com/ru-ru/...-net-framework Last edited by MihailCherkass; 05-23-2019 at 05:22 AM. |
#2
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I'm still getting video does not exist. Can you try sending it another way? See https://kinook.com/Forum/showthread.php?t=3038
So this is a new problem that started after some Windows update? If the problem is specific to your machine and O/S (Win 8.1?), you may need to repave and reinstall Windows or switch to Windows 10. |
#3
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Quote:
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#4
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I see the issue -- it's not a Windows issue but a problem with mouse wheel scrolling within UR. I believe it was introduced with this change in March:
Mouse wheel scrolling in trees and lists not working correctly for 'Screen at a time' setting.* [5.4.0.5] For now, either use the keyboard or scroll bar instead of the mouse wheel, or here is a download of v5.3. https://www.kinook.com/Download/Old/...ecallPro53.exe We will investigate. |
#5
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Thank you!
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#6
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This is fixed in the latest download (5.4.0.11).
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