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#10
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'quick search' now hangs entire database
This is a severe problem that occurred today and prevents me for doing any search. Please assist as soon as you can. This is very important as I use it on a daily basis.
The issue now is when I do a 'quick search' ... ---------------------------------------- 1- UI controls clickable, but UR does not respond. 2- Editor pane freezes even when other clicking info items. 3- search never returns. 4- Eventually, I get database lock errors and AV crash errors. 5. Saved searched work fine 6- I have to kill UR process. This is what I know for a fact ... ---------------------------------------- 1- It only happens on this db. 2- It reproducible. 3- I downloaded UR today and did a re-install (UltraRecall.exe version 4.2.2.2). No fix. 4- I repaired and compacted db (w & w/out reset system attributes). No fix. This is how to reproduce the issue ... ---------------------------------------- 1- Download my db file. 2- open it and invoke 'quick search' . 3- You should observe the above behvior. Software version ... ---------------------------------------- Ultra Recall Professional 4.2b Registered to: xxxx (1-user license) Windows version: 6.1.7601.1.0 Install path: C:\Program Files (x86)\UltraRecall hrs32.dll version 5.0.1.3 hts11.dll version 11,0,2,3 mimepp.dll version 3.0.4 PolarSpellChecker.dll version 4.0.5.4 riched20-orig.dll version 5.50.99.2050 RICHED20.DLL version 5.50.99.2050 RICHED20_nobullets.DLL version 14.0.6015.1000 SftPrintPreview_IX86_U_20.dll version 2.03 ter16.dll version 16.0.5.0 UltraRecall.exe version 4.2.2.2 unins000.exe version 51.52.0.0 Database filename: Q:\ur_Databases\TestProcSearchNotWorking.urd Database version: 4.0.1 [FTS] |
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