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Old 08-23-2011, 09:19 AM
schferk schferk is online now
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UR and mind map software

Please allow me to re-publish here a post of mine in mind-mapping.org, and please consider the considerations within.

http://www.mind-mapping.org/blog/200.../#comment-5168

Hi Phil,

"It’s a win-win situation for all the vendors", you say. Well, that's what I thought for many years, but in fact, there are very few developers that share our view.

If you contact the makers of ActionOutline (= a very basic but extremely handy outliner with state-of-the-art GUI tweaks) on the subject of any import facility, you don't even get an answer.

The same if you contact Personal Brain staff, in length, about some import facilities beyond just node titles (i.e. for importing a bunch of outliner items, WITH the contents of the text fields (= going into PB's notes fields), not just the tree without any content) : they don't even bother to give you an answer. (The interesting thing here being that PB isn't but the "individual" variety of their "The Brain" corporate software being priced within the 5- and 6-digit ranges as people say - no prices available -, and where seem to be complete import facilities indeed.)

Those last days, I tried in vain to find a way to make the transition of outliner material (Ultra Recall) into any mind map software, and being willing to use third party software as intermediate formats ; all I got was being able to import the UR (or any other outliner) tree into (and I'm speaking of the "professional" version everywhere, WITH all the given import / export formats, of course) into many mind map software programs indeed, with various reformatting in editors, e.g. replacing two spaces by one tab.

But as to the contents of the outliner items going into the notes fields of the mind map softwares, no way, and I tried hard with all those XML / OPML / whatever formats.

As for EXPORTING, it's even worse; in Visual Mind e.g., I very well im-ported my UR tree, but as for ex-porting the map (= again, just the items' titles, no content whatsoever) in such a tree format, nada. (cf. below)

VM being a good example of developers' possible REAL interests : They offer individualized data transfer services for corporations, similar to PB where there's a black market, on a 1 to 1 basis, of transposition routines, for (big) money.

When I would like to have import and export at least for the items' titles, it's because heavy duty outliners are the real stuff for extensive data storage - or would you like to store 1 GB of data, or much more, in ONE mind map ? (In ONE mind map because all those in-built features and pricey add-ons that allow for "3-dimensional data access", e.g. PowerMarkers within Mind Manager, just work on ONE mind map, not on a collection of multiple mind maps, for the time being, to my knowledge.)

Thus, when it comes to THINKING ENHANCEMENT, for many people, including myself, mind maps work really well, possibly not because of the vectors between the (in a mind map always hierarchical) nodes, but, as I see it, by their graphical de-clustering of all those items : Whilst in an outline, all's in crumped lists of texts, the mind map stretches those packages out into white space, which for many a people's a real relief, empowering to "see" things now they don't saw yet when their considerations were displayed in list form.

Since I use the expression "mind map" a lot here, I expressively acknowledge Tony Buzan's (and his various corporations') trademarks and other rights to that denomination, but I DOUBT Buzan's the inventor of such graphical representations, he just gave them a name and made his fortune with it. Possibly he might have been the first one to just do an outline in this way, but I myself, and many other people, in the seventies, were doing scribbles on paper where we wrote many different aspects of subjects in various clusters spilled upon a piece of paper, i.e. grouping things belonging together, in the same time differenciating them from others, in other parts of the same sheet of paper, and we even used colors, for some, different font sizes, and even vectors to indicate that any particular aspect we worked upon in one part of the sheet, also belonged in a way or another onto another aspect / groups of details in a part far away.

So nobody "invented" this ; perhaps it was indeed Buzan's "work" to SIMPLIFY these un-structed graphical representations into structured, PRIMITIVE ones, just graphically outlined outlines.

If I, among many others, would like to use a mind map program in order to enhance my thinking, instead of using a graphical program, it's precisely because I need exporting into an outliner after that, and also because SOME of those mind map programs allow for real smart entering of information : in VM, it's Enter for a sibling (I asked them for adding the space bar for entering a sibling onto that), and JUST TYPING for adding a child (of course, this supposes that at any given moment, there is at least ONE item that has focus, which is the case in VM) - this is a tremendous way to put your thoughts on paper, almost as quick as by handwriting, BUT with the goodie that afterwards, export will be possible (whereas for people with a secretary, the Montblanc Meisterstück fountain pen probably is the best thinking enhancement tool out there).

So, why would I need export AND import, then ? Very simple. I'd like to make my first drafts in VM, e.g. Then export to UR, e.g. Then do "information processing work" in the outliner, i.e. integrating contents from various sources into my material.

And then, with much more info that I've had before, I would like to be able to do my visual thinking AGAIN - and since ex- and import of contents into notes fields (be it in the mind map programs, be it in the outliner programs) is almost impossible, I would like to ex- and import at least the trees, freely hence and forth from map to outline, back to map, and back to outline, etc.

It goes without saying that I'm speaking of SUB-trees, now you need this subtree of your outliner for further exploration back in the map program, another time you'll need another subtree, or other sub-trees there.

Thus, we have the additional program that not only that tree im-port, in VM at least, isn't possible - so that for the time being, in VM you only could do your very first mapping out of your material, before ex-porting it into your outliner, and then any way back will not be possible ; on top of that, a mind map program that would work in the sense described above would need to rely upon an outliner being able to import a tree (= from an intermediate textfile) into an existing tree, just superposing the unchanged items in the tree, shuffling around, in the outliner, those items having been shuffled around in the mind map program, and adding the new ones where they belong, and perhaps even x-out (= but not automatically delete) those deleted in the mind map, and all this without affecting the contents in your outliner !

And there's more than that to it : Some items you will possibly have renamed, within the mind map program - the outliner program would need to know ! Which is to say that the intermediate text file would need to have codes like this

a [b]
c [e]
d

indicating that item a and c are "item a formerly b" and "item c formerly e", respectively ; of course, the mind map program's internal processing would need to maintain such internal codes, in order to be able to put them out into its export lists upon request.

All this is to say, such a "process it as mind map then re-integrate it into the outliner" function would be so difficult in any respect, that finally, for practical reasons, there isn't but ONE solution to this :

SOME mind map program developers should get into contact with SOME outliner program developers, in order to develop real TWO-WAY XML integration, together, and including the contents !

So, Mind Manger will not do this, I suppose, since they try to became sort of an integrated information storage system of their own kind. But there are lighter mind map programs out there, e.g. VM that's perhaps not as good as an information manager, but that very well suited as a thinking enhancement machine indeed, and that should rely upon a rock stable outliner being able to process information of any size, e.g. UR.

And to complicate things even further, UR, e.g. allows for clones, i.e. identical items being stored within separate parts of an outline ; if possible, the OPML / XML transposition should insert additional "relationship vectors" then or should translate those vectors into clones, respectively.

In the corporate environment, VM is not too strong yet (and then, it allows for collaboration work indeed !) whilst Mind Manager is supposed to sell 20 or 25,000 packs a MONTH ; UR isn't too strong in the corporate world either (and then, in collaboration work, it allows for item-based locking up where competitors allow for file-based locking up if at all) - make it a COMBO, and sales will rocket for both individual components.

This post in www.mind-mapping.org goes to VM and to UR in copy.
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Old 11-11-2012, 11:11 AM
schferk schferk is online now
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This post above got 600 reads in 15 months and no reaction whatsoever.

Two things:

1)

I had VisualMind in mind because I thought MindManager had other priorities, whilst VM could be interested in some pushing of its rather remote market position - also, VM, as UR does, offers a network version of its "mind-mapping" sw, and as regular readers of my posts here will have understood, I consider "networkability" a very strong point in otherwise "individual" sw fields.

Also, I thought - and think - that VM "mind-maps" are visually rather clean, when Tony Buzan's (= the "inventor" and holder of the legal rights to the falsely generic term) own sw (or the sw he just "enobles" with his name - there might be Chanel watches, you know...) has an outright crazy graphical style imo (NovaMind is very ugly, too, as I see it).

But foremost, VM's way of creating children (by Enter) and siblings (just type) is the most intuitive way I've ever found.

On the other hand, it was really buggy 15 months ago, and perhaps it's a little less buggy today - I had told them about all these numerous bugs at the time, but only got a "we can't reproduce this, neither that, and so on" - of course, I had thought that with a little bit of pushing their remote business, I'd create motivation on their behalf to attack these bugs; since they never replied, no need to look back, all the less so since some months later, I had been able to get a free version of MM 8.2.

So personally I'm served for a long time, and my only problem here is that I cannot recommend any "mind-map" sw at this time since I tried them all and wasn't so pleased with any of them, except for my free MM (but not when considering the regular asking price), and which in the meantime has changed from desktop to cloud philosophy, which I consider catastrophical; perhaps, the also very expensive MindView is best now.

2)

Why 1), to begin with? Because I seriously think, after having tried to avoid "mind-map" sw for years, i.e. using it only intermittently, then abandoning it again, in vue of lack of interoperability between outlining sw (on which I depend, as we all do here) and such applics, i.e. I tried to avoid "mind-mapping" since I couldn't integrate it into my "workflow" as they say, and even after getting and installing MM 8.2 free, I hesitated for another 6 or 8 months or so to really do real work within it.

Now, I seriously presume that perhaps for all of us, or for the very big majority of us, finding ideas, creating concepts, with a "mind-map" applic, is indispensable, since it produces much better results in this field of "targeted creative thinking" than any try to do the same with any outliner (or other means), be it our traditional 2-pane kind or something ostensible "1-pane" like Bonsai.

In fact, the results "mind-mapping" produces are so much superior that they easily justify your additional fiddling and efforts and organizational problems this rupture in your workflow necessitates - they partly appear because in your "mind-map", except for the "source item" and the very first indented level, with items further down, you should NOT limit yourself to short descriptions = doing "headings", but you should develop these ideas / elements there by complete sentences or even by paragraphs of about 50, 100, up to 200 chars; of course, if such elements then get to contain more than a single idea, you'll cut up further, and ditto with your maps:

As soon as they contain more than one idea on the very first level (below the source item that is), AND you cannot read them on your screen anymore, without collapsing branches (= same problem with printing), you should cut up into separate maps - in the end, you'd do similarly as you work in your outliner. Perhaps of interest here: Yes, crossway interrelations ARE interesting, but let this aspect NOT make you fall into the trap of trying to put too much stuff into a single map - this would considerably harm the quality of your output there. (In fact this is the big advantage of clean "mind-maps" over concept maps, TheBrain and such - it's no coincidence that applics like MM are to be found in almost any big corporation, AND that they are in regular use there - and not only for graphic output purposes (which might indeed be their main use in some corporations) -, whilst concept maps and such remain of rather exotic, remote importance.

In the outliner forum, some months ago, I mused about the possible reasons for this superiority of "mind-maps" over outlining in conceptual work, and I mentioned especially the presumably thought-triggering white space and such, but in the end, I think that the spatial distribution of the different elements such sw provides (and that you can, and should, re-arrange in the process: MM e.g. offers many keyboard shortcuts for all sorts of moves that allow for very quick editing of such a map), produces a spatial REPRESENTATION of elements which, I suppose, does the "new-ideas" triggering work.

This means, the graphical straightening out of separate elements (which cannot be realized within an outliner where there's always blocks of text, any way these blocks may be constituted) seems to "CLIP", do "DOCK" these elements to neighbouring areas of your brain cell nets, whilst blocks of text dock them into the same area of brain cell nets, i.e. I seriously suppose the "white space" within your "mind-maps" is in some way physically (and not only conceptually) REPLICATED within your brain when you muse about your map (instead of staring at lists / blocks of text (be they espaced by blank lines, leading dashes or whatever).

So it all seems to be about "AIRING" (French: aérer, German: entzerren), DE-COMPACTING what normally is held too compact in your brain as well, in the very physical organization of your physiology there (I'm not an expert but you get what I mean).

Whatever! Integrate "mind-mapping" into your thinking and conceptualization process if you haven't done that yet, even if the integration of the "results" into your outlining-based main system isn't evident. And the quotation marks around "results" are there because I don't think that for important, long-lasting issues, there is a definite "result" point, "everything important is iterative" if I dare say. Which means that in my workflow, for the last months, I've begun to fully profit from my "mind-mapping" since I've STOPPED to import "results" from there into my outlines - which is simply too much fuss and impossible to realize both-ways anyway (see my post above). I've began to work "double-screen", and on my secondary screen, I display the respective external files folder for the outline (part) I'm working (see my development of just days ago within this forum), any such external file (pdf, Excel table), or any MM map that's supposed to inspire me in my work... and often enough tthe sheer presence of such a map inspires me to add new elements to that particular map, even when in my main screen I'm working on different things.

Btw, strictly one-directional graphic representations (like you can opt for in MM when needed, etc., perhaps for programming / Warnier-Orr set-ups), do NOT have this "aeration effect" on your thinking, they are only very slightly better in effect than text blocks / sub-trees in your outliners has. Thus, a program like B-liner cannot replace a real "mind-map" applic; that as well makes me think that the secret lies in graphically "aering" the hierarchical tree (remember, a "mind-map" going seemingly into every direction very well STAYS nothing but an outline tree!) into an all-directional "carpet" so that your physical "carpet" working in your brain can "overtake", which seems not to be possible as well - and far from that - for most people. It goes without saying that your "physics" in your brain ain't a "carpet", but a 3-dimensional web of cells working together, but the 2-dimensional graphic representation, as a "carpet", seems to be sufficient to trigger the 3-dimensional "networking" (= interactive collaboration) of your real physics, whilst lists and even graphic representations in the form of rugs instead of carpets do NOT have this trigger effect.

Btw, it's interesting that a wiki like ConnectedText has found so much appraisal within the outliner forum lately, even though it does NOT have any serious outlining function (cf. two blogs by regular posters there that tout CT but clearly show the absence of practical outlining of that applic) - what CT has got indeed, is an in-built graphical representation function, and I'm musing if that's the real reason behind those people's folly for CT when in fact they write so much about CT, but rarely mention its graphic capabilities.

Anyway! Consider "mind-mapping" on top of your outlining, in spite of the missing technical integration of both concepts for the time being.
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Old 11-11-2012, 01:24 PM
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i won't start mind-mapping until "Data explorer" in UR has an alternative "attribute customisable skyrail" view
http://www.youtube.com/watch?v=I2d312_dXEs
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Old 11-11-2012, 03:12 PM
schferk schferk is online now
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quant, I perfectly understand your stance which had been mine for years - but in my case at least, it had been a more or less theoretical one, whilst on the other hand, I even pested (well, that was 2 or 3 years ago, not lately) in the outlinerforum against "flat" "mind-maps" - I thought, from a theoretical pov, that such graphic representations should, as much as possible, be faithful mimicries of what might be going on in your head, hence my being electrified by concept maps, the more complicated the better, and I tried, for a long time, to put a thing like TheBrain ("PersonalBrain" at the time) into effect for me.

In my case, this thinking was a dead-end, perhaps because I hadn't been able to MAINTAIN SCOPE of all that, but then, the majority of people can't get to this working for them - you own a doctorate in mathematics if I'm not mistaken, so I assume your natural capacity to maintain that scope even when its elements get rather numerous, is way beyond average, but for us "average people" (in this respect at least), a flattened-out thing like "mind-maps" seems to be of much better use, and that's not only my own experience, but that of any people whom I spoke to, and which had used "mind-maps": their character of "not too complicated", i.e. "not integrating it all" is seen as an advantage, whilst, as said, years before, I had been sure of the contrary, without delving into these advantages with real-life "mind-maps" of real interest to me though: just "playing around" with such maps isn't sufficient to become aware of their real value, it seems.

Hence my explanations in my post above: This "minor" graphical representation, which also forces you to cut off many aspects into adjacent maps, whilst your intuition - mine at least, at the time -, says, "more integration would be preferable", hence the attraction of 3D-representations, in realiter it seems to be the other way round, those "simplifying" 2D-representations, cut up, on top of that, into numerous separate parts, instead of trying to contain a max of elements, seem to do much better thinking-triggering work than the more complicated solutions, but which seem to over-complicate the task for the ordinary mind as well, and my post is about this phenomenon, this paradox; as said, brains that are interconnected in a superior way (and there is no irony here whatsoever) might function otherwise, with higher quality, not only with higher speed.

Btw, for years, I had used flowcharters (from Micrografx (from buggy version 3 that cost me a fortune at the time), and the unavoidable Visio (from 5 up to 2002), in order to avoid that "mind-map" "disadvantage" of being "nothing more but a graphical tree", when in fact, accepting this limitation of "mind-maps" full-heartedly, you quickly become aware that it's more idea-generating than flowcharts are: It seems there's also a "convergence effect" playing here, i.e. "multiple satellite thinking" around the "source" item AND around multiple "further down items" (when technically speaking, these ain't but children and grand-children of various degrees) - whilst in many flowcharts, there might work a "disparational / divergence effect" against you, as does in 3D's.

I know I'm presenting paradoxical stuff here, but that's what makes such musings fascinating. As said, my experience with "high-brow" solutions is rather negative, my experience with "low-brow" solutions like "mind-maps" is very positive, and so I'm correcting my former stance on these matters and I'm trying to explain these phenomena to myself and to others, to get new ideas by this, from fellow posters as from myself.

And again, it might be that people with an IQ of 130 or higher might be much more apt to process, and hence to profit from, 3D-representations than our brains working at about 120 speed; we all know that one of the more important elements of the IQ is the capacity to process more elements simultaneously; brains that are capable of processing e.g. 7 elements might not only function more quickly, but also in another quality range than minds that only process, let's say, 4 elements at the same time - so it's important to find the best ways to make even "standard" brains working better than they would without getting any such external help.

As for the missing integration with UR or other outliners, we have to live with it for the time being, and thus, don't try to synch manually, don't try to replicate content (which especially means, not even downwards), have your (e.g.) MM and your (e.g.) UR systems as COMPLIMENTARY systems: You'd get lost by trying to establish a sort of coherence.

But since UR allows for deep links, i.e. single items as external link targets, it could be interesting to do such deep links, within your (e.g.) MM maps, not only to pdf's or Excel tables or such, but also to details within such UR items.

Beware, though: The more you do within your maps, the less you do within "texts", the better your output will probably be, and this means, when in doubt, don't put a deep link to a UR item into your map, but add some other child items (or a child map) to your branch within the map itself.

(Edit for typos and such.)

Last edited by schferk; 11-11-2012 at 03:24 PM.
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Old 11-11-2012, 06:24 PM
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Quote:
Originally Posted by schferk View Post
But since UR allows for deep links, i.e. single items as external link targets, it could be interesting to do such deep links, within your (e.g.) MM maps, not only to pdf's or Excel tables or such, but also to details within such UR items.
I tried that some time ago with TheBrain, the only mind-mapping software I know of that is sort of 3d, but as you also mentioned, I started duplicating things, it just didn't work, I had to decide to go either completelly TheBrain way or stay UR ... clear choice there
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Old 11-15-2012, 12:03 PM
schferk schferk is online now
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I

Yes, quant, there's a real, and double problem here.

I am aware that it must appear really lame (all the more so coming from me) when I say (above), make it complementary, so allow for my trying to distinguish problems.

a)

It seems to me that organizational use of a "mind-map" does interfere with its "idea-triggering" use, i.e. you use it as a file / item launcher, and in your mind, this function shadows your wanting the map to trigger new ideas.

But I also think problem b) is at least partly responsible for this, and I think, even with problem b) not being resolved, just SOME external linking maps ("external" viewed from those maps, i.e. not including links to detailed "children" / "siblings" maps within your maps collection) in the map might be acceptable, let's say 30 or 40 items in your map, with 3 or 4 items as links.

That being said, I suppose that even with problem b) solved, big attention must be paid to not multiply links then.

b)

As stated in my first post here, some synching would be more than welcome, AND it would be need to be both-ways:

1. (partial = a particular sub-tree) tree export from UR (or another outliner) to MM (or another "mind-mapping applic) - but with UR and MM, this is possible, so let's stay with these for the moment -, in order to freely think about those things.

This is possible, and then you re-arrange, and add, perhaps partially delete, perhaps do some move into siblings maps (!)...

All these changes must then be synched manually, which is strictly impossible. It's a hellova hell of work, and it'll produce lotsa mistakes, be it yourself or being a your possible secretary who's supposed to to this. The only way to do it with not TOO many error-producing is to not work work within MM but to work on MM print-outs, then your sec doing the sync work not between MM and UR but within UR, from the MM print-outs.

The problem is, synching back from MM to UR will overwrite the original UR items with another tree, since there is no functionality whatsoever to identify the unique identifiers of the UR items (which are there!), to dock them onto the according MM items, and then, by re-import, to identify these, and new ones, in order to re-arrange and complement the UR tree,

all this together with the respective contents, for one...

2. But we must be aware that the problem arises even if we leave contents out!

Which means, in order to simplify things a little bit, the developers of both coupled programs could decide to not have exported, then re-imported the notes for the nodes (in any case or better, by option), but simply to process the tree.

This will shuffle around much less text and other content, but the programming difficulty will be exactly as it will be in alternative 1.

3. You begin your work within MM, then export "down" to UR. This is perfectly possible, but rather useless, since, as said for 1. and 2., any reasonable way to go back to the "musing stage" will be impossible, so at which point would be the point in your workflow where you deliberately interdict yourself further "musing within the map" but make the decision, "from further on, I'll limit myself to only think about it within UR".

Or, of course, you say to yourself, "from this point on, I'll try to synch back manually then (to UR, after exporting the tree "up" to MM), since now, changes / additions / etc. will be rather sparse".

Technically, that's possible and even maybe viable, but then, think a sec: Your attention that not much new will come your way, and your knowing what a fuss it will be to re-arrange the UR tree then, after any such deletion, rename, move and add-on, all by hand, will seriously hamper any further idea-finding within the MM map, so at at this time, have it complementary, as lame as this advice my appear.

And, if I dare say this, since quant convenes with my experience, be sure my advice here is good advice.

II

Which implies, there SHOULD be a technical solution, from UR or such and MM or such, where two developer together create a USP for BOTH of them! (Or, as with CT, an in-built graphical representation of your data within your IMS, but I don't think that would be really the best solution: Too much work for UR or any other, and yet not enough functionality within the "mind-map" part of the program.

On the other hand, there's cost. At this time, the price of UR is about 100 bucks, the price of MM, VM and such is 250 or 300 bucks or more, so the cost of the "add-on" (= some hundreds of items within your maps, tens of thousand of items within your IMS) and your main system is far from being within equilibrium; UR in its current state isn't worth 300 bucks or more, etc., etc., etc.

Which all means UR should go corporate, have commercial functionality in order replace 1-5 seat commercial sw, and should go to be optimized within this range of use, THEN (only) apply a price of some 250, 300 bucks per seat, and of course do a student version for 100 bucks (remember, all this is NOT identical to my once speaking of 1,000 bucks sw).

I'm NOT aggressing current UR users here, by asking for tripling the price of the current sw, but within UR's and its competitors' current price range (cf. TheBrain for a start...), NOBODY will EVER get you that splendid sw we're finally asking for, AND that finally we'd be willing to pay for, as soon as our demands are met.

Hence this "slow death" of UR we're all complaining about, and which must not necessarily happen.

As for askSam, yes, the price was 300 bucks, AND it was a tremendous good thing for tasks like qualitative anaylisis, etc., BUT: Serious "little businesses" was impossible with AS, since it was buggy like hell, incl. data loss, which is not the case with UR, so most little businesses were afraid to use it for this simple reason yet, AND AS hadn't any functionality in order to be used for tax-compliant main use of your things going out (not speaking of things coming in), so its only possible use was as additional sw besides your main doc processing sw - unfortunately, this is the same with current UR, and in SPITE of UR's much better mail handling than AS' mail handling - and then, UR's outgoing mail handling isn't that sophisticated if I dare say.

So, I'm speaking of elaborate functionality, but also of another business model. I think that in the threads I've been writing in lately here, I succeede in explaining a little why NOT ONE of these applics succeed in finding a viable business model by offering just IM only - they are simply not of much enough use for any little business, all the less so since all of these must look elsewhere for their main needs - for their "just IM", then, they use all sorts of offerings, incl., for some of them, some of those dozens of outliners that altogether share that tiny market - and, let's put it bluntly, for most of them, UR might not be their most natural choice since the "first ten minutes accessibility" of the UR approach is rather sub-par.

There's some interest in the observation of TheBrain since their main business - above the overpriced offering for indiduals - is said to be corporate use (with sophisticated sw that is not identical at all to the crippled sw for individuals), while NOT offering document processing if I'm well informed. So it seems there might be an IM market for rather big corporations, that is not identical with their "everyday-for-everybody" sw needs, but where perhaps, in a corporate of 1,000, some 30 people within the strategy department get a 50,000 bucks sw with 30 seats, in order to do what we do with UR, be it TB or something else.

But it's clear as day that current outliners today will remain exotic - or even die, for lack of cloud functionality -, or become really useful for some-seats-businesses. And NONE of them IS, at this time. But then, kinook is one of the strongest offerings, and one of the strongest developers, so they could do much better than they do now, as soon as they got the motivation to do so.

Or anybody else might step in and do it from scratch...

Or from what they are doing now - again, I mention CRM and case management / lawyers' sw here. Up to now, they are all just addressing their respective traditional markets, they did not yet see that broad tiny-biz market yet.

But if ever something comes that we can be pleased with, it'll be such tiny-biz sw, from UR or from anywhere else.

The lack of developmentt in traditional outliners and such is heartbreaking, all the more so since, from my own, rather complete, programming experience back how MUCH kinook COULD have done these last year to make their sw outstanding in every respect, when in fact there is almost "nothing" - implementing new features into existing sw does NOT asks for "man years", or the other way round, with just ONE "man year" of kinook quality, ALL COULD HAVE BEEN ALREADY THERE.

I refrain from saying, "shame on you, kinook", but I dare to say that it's an incredible pity as it is today.
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