|
Hi,
For the past 10 days, this issue has returned 3 times now. Copying from OL creates items with this long OL internal ID string and using global paste key creates text items that are blank with a title 'new text'. This is what I know...
- reinstalling the app does NOT fix it.
- uninstalling, removing the directory, then reinstalling, fixes it.
- I could not associate this behavior with any specific event, so I'm not sure what causes it to return.
Needless to say, I'm kind of tired of having to go this drill to fix the issue. There is got to be a fix for this somehow somewhere.
The thing is I made this investment to boost my productivity and I truly can not afford these frequent setbacks. I'm willing to work with you to get this resolved.
As usual, this is my install...
Ultra Recall Professional 2.0d
Registered to:xxxxx (1-computer license)
Windows version: 5.1.2600.2.0
Install path: C:\Program Files\UltraRecall
EncryptPDF.dll version 3.0.0.2
mimepp.dll version 3.0.4
pdf2txt.dll version 3.1.0.4
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 12.0.4017.1003
SftPrintPreview_IX86_U_10.dll version 1.03
SftTree_IX86_U_50.dll version 5.05
UltraRecall.exe version 2.0.4.2
unins000.exe version 51.42.0.0
Database filename: C:\Documents and Settings\xxxxxxx\My Documents\MyUltraRecall\Lab.urd
Database version: 2.0.2
|