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Old 08-02-2007, 08:00 AM
kinook kinook is online now
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Join Date: 03-06-2001
Location: Colorado
Posts: 6,003
The works ok here (UR 3.1.1, Win XP SP2, IE 6). Do the images display properly if you unzip and open http://www.kinook.com/Download/import.zip? Please ZIP and send:
1) The info from Help | About | Install Info
2) Run RegEdit and export the registry key "HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\Options"
3) A .urd file with an item that demonstrates the problem

Thanks.
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