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Old 06-19-2010, 06:41 AM
mikeg mikeg is online now
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Join Date: 09-19-2007
Posts: 106
Thanks. It looks like that did the trick--at least for me: After install or upgrade to Office 2010 then remove/reinstall UR making sure to check the 'Install Office rich edit control' option as you indicated (as opposed to just manually copying the new DLL files into UR programs folder). UR Pro is now working with the following configuration (note: I did not have to remove customizations during uninstall):

Ultra Recall Professional 4.1c
Registered to: xxxxxx xxxxxx (1-user license)
Windows version: 6.1.7600.0.0
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
msptls.dll version 14.0.4730.1010
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 14.0.4750.1000
SftPrintPreview_IX86_U_20.dll version 2.02
ter16.dll version 16.0.5.0
UltraRecall.exe version 4.1.3.1
unins000.exe version 51.50.0.0
C:\Windows\system32\MsftEdit.dll version 5.41.21.2509
C:\Program Files (x86)\Common Files\Microsoft Shared\office14\RichEd20.dll version 14.0.4750.1000
Database filename: F:\Users\xxxxxx\Documents\Ultra Recall\Test.urd
Database version: 4.0.0 [FTS]

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OS: Windows 7 Pro x64
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