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[i]... Beta testing by users should be to catch in normal day to day use things that the developer may have missed in more formal testing. [/B]
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You can look at this in 2 ways ...
1- I do not know and have not heard that there is a beta group on either side dev vs. users. Am sure the dev group do some testing, but I do not think it is full and comprehensive for reasons I totally understand (and to no fault at Kinook).
2- Even though we all do report our usage issues to back to Kinook, but my idea was even to catch these issues before it gets to the users. I thought if we put a process in place, we can at least guarantee a product that delivers 100% functionality that is stable, performing, and works as described in a timely manner.