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Regarding the difference between Excel and Word when hosted in IE within UR, that is determined by the Excel/Word implementations of COM/OLE hosting.
Regarding the display of Outlook messages in UR, you can try 3 different viewers for .msg files -- Options | Documents | MIME Viewer, Options | Browser | browser view, or Options | Editor | text editor. Outlook can often display messages with formatting when using the browser view option, but for some messages it will open the message externally. The built-in MIME viewer does not show formatting or images.
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