If you right-click in the Outlook toolbar area, is Ultra Recall in the list of toolbars? If it is and is unchecked, clicking it should display it. If it is and is checked, try closing Outlook and deleting the registry key HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\OutlookAddIn. If it isn't in the list, exiting Outlook and reinstalling UR should add it. Also, which version of Outlook and UR are you running?
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