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UR normally exports/creates a temporary copy of stored messages (imported from an mbox file) with a .eml extension. You need to have an application associated with that extension (and which can handle MIME messages) in order for it to be opened externally. If exporting the imported messages as documents doesn't create a .eml file for each selected message, please ZIP and send/post a .urd file with the problem messages, the source mbox file, the steps you used to import, and the info from Help | About | Install Info. Thanks.
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