Thread: Missing data
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  #8  
Old 10-03-2007, 06:11 AM
kinook kinook is online now
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Join Date: 03-06-2001
Location: Colorado
Posts: 6,015
If UR tries to open a hyperlink in the internal browser, but the browser can't (or is not configured to) display it, you can end up with a blank detail view in UR and the file opening externally. To force the document to open externally (and prevent the blank page in UR), either:

1) Hold down Shift when clicking the link
or
2) Check 'Tools | Options | Browser | Launch shortcuts in external browser window by default'
or
3) Add the extension(s) of the files that open externally to 'Tools | Options | Documents | File extensions to edit/view externally'

I was also able to reproduce the situation where if a hyperlink within the detail text area of a form item is clicked, resulting in UR attempting to open in the internal browser, then the detail pane may be blank when viewing non-form text items until the database is closed/reopened or UR is restarted. This will be fixed in the next release. For now, use one of the methods above to open links in a form item.
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