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Old 10-11-2012, 11:19 PM
mikeg mikeg is online now
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Join Date: 09-19-2007
Posts: 106
By now it's obvious that key features/enhancements we'd like to see didn't make it into the last major version upgrade. I just don't think re-posting complaints, lengthy diatribes about the decline of software development, threats to leave UR, predictions of it's demise if expectations aren't met, etc. are tactics that will get us anywhere regardless of how valid or heartfelt they may be.

It's not that I disagree with everything you and others are saying. In fact, I used Info Select years ago, got tired of all my requests being ignored/rejected and dumped it as soon as I discovered Ultra Recall. In my view there were/are important differences with Ultra Recall. First, not just a few, but many of our requests have been implemented over the years. Other suggestions were at least noted and, in some cases, discussed and added to the road map. Last, but not least, there's still nothing better out there that I've found.

That's why I've tried to start a different kind of discussion. Not another invitation to complain, but an effort to reconcile how UR could arrive at another major version with more attention on Windows 8 compatibility than some of the most anticipated enhancements. My assessment is that UR is a great product in search of a sustainable market and expanded user base. From this perspective, kinook may be fighting for all of us by first waging a longer term strategic battle for profitability.

Customers sometimes engage in magical thinking that unseen elves should be working day and night for free or less than a livable income for years on end to satisfy their every wish and demand. With products that are relatively simple to develop and support, the labor of love model actually works sometimes--adding fuel to the fantasy. However, as product complexity and support demands scale up, a steady revenue stream is increasingly essential to keep teams (large and small) going and the electricity on.

We don't want to see UR go the way of Info Select and similar products. But what can any individual do about it? Probably not much, but I do believe strongly that piling on and going negative won't help at all. If nothing else, a little more understanding and patience is helpful and warranted IMO.

BTW, I'm predicting greater success for Windows 8 than some seem to expect. As for the painful desktop paradigm shift, I think there will be compromises/accommodations. In any case, the real show is mobile and Windows 8 will be a bridge for greater app integration across desktop and mobile platforms. Getting on a bridge to the biggest growth sector is a smart move. Maybe someday we'll have some form of UR on all our devices. At least the idea cheers me up. Go 5.0!
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