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Old 04-13-2015, 09:06 AM
cnewtonne cnewtonne is online now
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Join Date: 07-27-2006
Posts: 504
Items disappear when importing from Outlook 2013

I'm seeing similar behavior when importing outlook messages. Imported items disappear. This is how to reproduce it ...

1) Install UR Outlook's plugging.
2) Use 'copy to UR' to copy a message. I have UR configured to prompt me for an import location. Choose a parent.
3) Go back to OL, and re-import same item using 'copy'.
4) Choose same parent.
5) You should notice after the 2nd import the parent has 0 children. It should have 2.
6) Hit 'shift-F5', you should see one child. Still, should see 2.
7) If the 2nd import chose a new parent, it will work fine. It is only when importing using same parent, we see the issue

I'm using MS OL 2013.

Ultra Recall Professional 5.1
Copyright © 2004-2015 Kinook Software, Inc.
Registered to: xxxx (1-user license)
Windows version: 6.2.9200.0.0
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 5.50.99.2050
SftPrintPreview_IX86_U_20.dll version 2.04
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.1.0.13
unins000.exe version 51.52.0.0
Database filename: C:\Users\xxxxxx\Dropbox\FollowMe\dbox_UltraRecallD B\fh_PqGTD.urd
Database version: 4.0.1 [FTS]
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