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Old 02-13-2008, 07:27 AM
kinook kinook is online now
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Join Date: 03-06-2001
Location: Colorado
Posts: 6,003
What kind of document is that item? Please ZIP and send to support@kinook.com:
1) The info from Help | About | Install Info
2) Run RegEdit and export the registry key "HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\Options"
3) A .urd file with an item that demonstrates the problem

Thanks.
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