this was fixed.
I had an old copy of a hidden file named "~$Normal.dotm" in "C:\Documents and Settings\MyUserName\Application Data\Microsoft\Templates"
I deleted it and all other files with "normal" as part of their name from the above directory.
Evidently, when UR uses Word to view an item in the browser pane it creates a temporary copy of Normal.dotm, whitch is the Office 2007 version of normal.dot. because I already had an old temp version of Normal.dotm, it could not creat one but did not error out untill I had made changes in the parent doc.
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