Please ZIP and send or post:
1) The info from Help | About | Install Info
2) The version+SP of Outlook being used
3) A screenshot of Outlook before exiting w/ the Outlook toolbar docked.
4) After exiting Outlook, run RegEdit and export the registry key "HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\OutlookAddIn"
5) A screenshot of Outlook after restarting.
Thanks.
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