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The Ultra Recall - Outlook Toolbar is implemented in a single dll, OutlookAddIn.dll, which is located in the Integration subfolder of the Ultra Recall installation path (by default this is c:\program files\ultrarecall).
Re-installing Ultra Recall simply reregisters this dll file. For the Toolbar to disappear, either this dll is being deleted, or the registration info (in the registry) is being corrupted or deleted.
The following registry entries are required for the add-in to be "installed":
HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Office \ Outlook \ Addins \ UROutlookAddIn.AddIn.1
FriendlyName REG_SZ Ultra Recall Outlook Add-In
LoadBehavior REG_DWORD 0x00000003 (3)
and
HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ Outlook \ Addins \ UROutlookAddIn.AddIn
FriendlyName REG_SZ Ultra Recall Outlook Add-In
LoadBehavior REG_DWORD 0x00000003 (3)
Are OutlookAddIn.dll and the registry entries above present?
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