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Similar problems
I wonder if I could get help with a very similar problem. I can't live without UR for management of all of my thousands of journal articles, there is absolutely nothing else like it. I also have a UR database for management of information for a professional association. I am the president-elect and I am heavily involved with helping manage our annual conference. Although I have had UR for years to manage my journal articles without any concerns, I have never been able to sync Outlook tasks, or calendar events. Syncing of emails has been sketchy at best. But that never mattered too much until now. Now that I am trying to use UR to help me manage all the tasks and events involved in our annual conference, this feature has become very important to me. I can't seem to make it work. I am using Outlook 2016 on Windows 10 with UR 5.2 (see below). I get the following error when I try to copy to UR ("Error processing command-line: Access violation. Exception 0xC0000005 occurred in module C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso20win32client.dll at address 0x6396E519, offset 0x000AE519.") When I try to link to UR, the screen freezes. I dread having to be forced to revert back to an older version of Outlook, that is not what I want to do at all. Plus, the syncing feature has never worked for me for tasks and calendar events. Please help!
Thanks,
Lauren
Ultra Recall Professional 5.2
Copyright © 2004-2016 Kinook Software, Inc.
Windows version: Windows 10 Home
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 5.50.99.2050
SftPrintPreview_IX86_U_20.dll version 2.04
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.2.0.5
unins000.exe version 51.52.0.0
Database version: 4.0.1 [FTS]
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