One use for two-way Outlook sync is to provide a conduit for syncing UR data with a PDA. Beyond that, perhaps some of the users who requested the Outlook sync feature can chime in.
One way that we have used Outlook integration: Once upon a time we did use Outlook, and now Outlook Express, and we keep all these messages in a URD file, which serves as a single searchable archive of all our email over the last several years.
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