Unfortunately we are not experiencing these Access Violations (or the app disappearing), and only a handful of users have reported encountering them, which makes them difficult to identify and resolve.
Does everyone agree that, as has been posited on this thread, the AVs being experienced seem to be tab related?
Could everyone who has posted (or reads the forum and experiences AVs with Ultra Recall) email to
support@kinook.com) the info found at Help | About | Install Info? Also include your Internet Explorer version. Finally, please report if you are displaying the Database Toolbar.
Hopefully compiling that list will help identify a common denominator (windows version/SP number, IE version, settings, or some combination) and help us create a trace build focused on resolving these reported problems.