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Search: Posts Made By: cnewtonne
Forum: [UR] General Discussion 01-03-2017, 11:07 AM
Replies: 29
Views: 23,633
Posted By cnewtonne
Just in case some one runs into same issue. ...

Just in case some one runs into same issue.

I had to reinstall MS Office 365 ProPlus (2016). It got installed using an older release of Office 16.0.6965.2115. This release causes the access...
Forum: [UR] General Discussion 08-18-2016, 08:16 AM
Replies: 29
Views: 23,633
Posted By cnewtonne
Looks like MS fixed the crash. I have my office...

Looks like MS fixed the crash.
I have my office updated to the august release and UR imports OL items successfully.

Looks like the fix is made available in August 2, 2016, update for Office 2016...
Forum: [UR] General Discussion 06-14-2016, 03:40 PM
Replies: 29
Views: 23,633
Posted By cnewtonne
I have been able to resolve it few seconds ago....

I have been able to resolve it few seconds ago. It is WORKING :) :) :)

1) Disable office 2016 automatic updates
2) Revert Office to the May, 2016 release. Last known version to work with UR is...
Forum: [UR] General Discussion 06-14-2016, 02:59 PM
Replies: 29
Views: 23,633
Posted By cnewtonne
OK. Help appreciated. Replacing these 7 files...

OK. Help appreciated.
Replacing these 7 files did not work.

May be it is a good idea to notify users not to apply the latest Office 16 updates. It will break UR's Outlook sync functionality.
...
Forum: [UR] General Discussion 06-14-2016, 07:18 AM
Replies: 29
Views: 23,633
Posted By cnewtonne
Can UR be configured to load these DLL's from its...

Can UR be configured to load these DLL's from its install folder, similar to riched20.dll. This way. UR can be made immune from Office updates that can potentially break its integration with it.
Forum: [UR] General Discussion 06-13-2016, 10:39 PM
Replies: 29
Views: 23,633
Posted By cnewtonne
This is my setup & I verified it using process...

This is my setup & I verified it using process explorer.
Forum: [UR] General Discussion 06-13-2016, 04:08 PM
Replies: 29
Views: 23,633
Posted By cnewtonne
I'm missing something. I'm still getting same...

I'm missing something. I'm still getting same error.

I copied the file from the link you provided to ...
- C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonX86\Microsoft...
Forum: [UR] General Discussion 06-10-2016, 10:19 AM
Replies: 29
Views: 23,633
Posted By cnewtonne
So, what can we do now. As an end-user, I'm...

So, what can we do now.

As an end-user, I'm left now with a broken functionality that is essential and advertised as a major feature of the product. UR ability to sync with Outlook.

I do not...
Forum: [UR] General Discussion 06-09-2016, 06:34 PM
Replies: 29
Views: 23,633
Posted By cnewtonne
So may be the Outlook 2016 API's or the object...

So may be the Outlook 2016 API's or the object model got changed. UR may be using older version of the calls.

Not sure if Office 2016 guarantees backward comparability. Does it?

Thanks
Forum: [UR] General Discussion 06-09-2016, 02:04 PM
Replies: 29
Views: 23,633
Posted By cnewtonne
Kinook ... The error message says 'error...

Kinook ...
The error message says 'error processing command line'. What command line it is referring to?

What command line/API is it calling?
Forum: [UR] General Discussion 06-09-2016, 01:33 PM
Replies: 29
Views: 23,633
Posted By cnewtonne
Does not look like humanity at large has yet...

Does not look like humanity at large has yet known of my issue. Googling 'Mso20win32client.dll 16.0.6925.1014' yields 0 hits :)

All I can find is this file got updated April 5, 2016, update for...
Forum: [UR] General Discussion 06-09-2016, 08:12 AM
Replies: 29
Views: 23,633
Posted By cnewtonne
Thank you. I tried using 5 different releases...

Thank you.
I tried using 5 different releases of riched20.dll/msptls including %windir% default ones. All of them produce same problem.

I appreciate that you took the time to test it in your...
Forum: [UR] General Discussion 06-08-2016, 03:15 PM
Replies: 29
Views: 23,633
Posted By cnewtonne
Do you mind posting help / about. I'm suspecting...

Do you mind posting help / about. I'm suspecting rich20.dll thing again. Also, this was working fine till last week. I did an office update over the weekend and it has not worked since then.
Forum: [UR] General Discussion 06-08-2016, 08:36 AM
Replies: 29
Views: 23,633
Posted By cnewtonne
Error occurs when using 'copy' or 'link'.

Error occurs when using 'copy' or 'link'.
Forum: [UR] General Discussion 06-08-2016, 08:19 AM
Replies: 29
Views: 23,633
Posted By cnewtonne
Access violation when copying Outlook 2016 messages to UR via extension

Hi all ...
Any idea what can be done to resolve this issue, please. It reproducible every time I use the Outlook plugin to 'copy' a message to UR. I tried several messages from several folders, same...
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