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-   [UR] General Discussion (http://www.kinook.com/Forum/forumdisplay.php?f=23)
-   -   Server too busy (http://www.kinook.com/Forum/showthread.php?t=5579)

cnewtonne 03-25-2019 09:16 AM

Server too busy
 
I have been getting this error daily in the past few weeks when visiting the forums. Retrying few hours later may work.

Not sure if you are aware of it.

Thanks

kinook 03-25-2019 10:56 AM

We have reported the issue to our web hosting platform.

kinook 03-25-2019 11:51 AM

The have made a change to correct this problem. Let me know if it doesn't help. Thanks.

cnewtonne 03-26-2019 10:23 AM

I was getting it as late as this morning. I'll update if it happens again.

cnewtonne 04-03-2019 08:34 AM

This is still happening as late as yesterday evening. Tried several times to no avail. Please, let's get this fixed once and for all.

Thanks

kinook 04-03-2019 10:46 AM

I have contacted the hosting company again.

kinook 04-03-2019 12:09 PM

They are not seeing any problems at this time. Please post a screen shot the next time this occurs. Thanks.

cnewtonne 04-03-2019 02:44 PM

1 Attachment(s)
2:33 PM EST today.

kinook 04-03-2019 03:45 PM

Their reply:

"According to the provided screenshot, the time effective was 2:33p EDT,
which unfortunately does not coincide with any immediate server issues.
There was an incident chronologically recent enough which it could have
impacted server performance, but only managed to slow the server down.

Please have the client reach out once again, when the database is showing
to be incommunicable or is resulting with any errors. Given the length of
time expended between this issue and that on 25 March, we would like to
observe any further events that may arise."

cnewtonne 05-01-2019 07:56 PM

I had this server busy message show over 8 times today. The hosting company can say whatever they want to say. In the end, user experience is impacted, Kinook's reputation is affected, and they have to own it and fix it.

Thanks

cnewtonne 05-01-2019 08:00 PM

1 Attachment(s)
This occurred about 8:54 PM EST

kinook 05-02-2019 08:29 AM

They moved our DB onto another server. Let's see if it helps.


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