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-   -   Image disappearing (https://www.kinook.com/Forum/showthread.php?t=5439)

HippyCraig 07-29-2016 09:16 AM

Image disappearing
 
2 Attachment(s)
I am having an issue, while text note is not locked I can see all the images and documentation that I am writing. When I go to lock the page so that its not accidentally edited one of the images disappears.

kinook 07-29-2016 09:58 AM

First thing to try:
http://www.kinook.com/Forum/showthread.php?t=2853

If that doesn't help, we would need more details on reproducing this behavior.

HippyCraig 07-29-2016 12:10 PM

2 Attachment(s)
So I have office 2016 installed and I checked the DLL's in the UltraRecall folder and the version there are shown below. I replaced them with the ones for 2016 in the link you sent but I am still having the issue. Do I need to reboot the machine ?

kinook 07-29-2016 03:13 PM

I would first try with the default version (exit UR and delete riched20.dll and/or msftedit.dll from the UR installation path). You don't need to reboot.

HippyCraig 08-01-2016 11:31 AM

I deleted both files I mentioned above and still the issue exists

kinook 08-01-2016 11:55 AM

http://www.kinook.com/Forum/showthread.php?t=3038


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