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inkognito 01-30-2008 02:55 AM

i've encountered similar problems.
my system is:
exchange 2003, ol2003 on a terminal server and ol2003 on local machine ur on local machine, local machine running win xp.

after playing around w/ the settings i could track down most of the issue.

i switched my outlook to exchange cache mode. after that i could sync folders w/o duplicates after resyncing again.

the only duplicate that occures is when creating an infoitem in ur then syncing twice. the new created item comes up in ur twice. in ol only once.
after deleting the new item in ur, keeping the resynced second item. no more duplicates show up.
new created items in ol coming up only once in ur.

conclusion. ol-folder-sync works as long as u add new items in ol only, changeing items in ol and or ur works fine.

now i can use ol-syncing :)

Chuck Chunder 02-19-2008 04:01 PM

1 Attachment(s)
Have exact same experience as inkognito but can shed some extra light:

Created Task "Dog" in UR
Sync UR Task folder with OL
Matching long URLs ending E0000 (see zipped text file) - much longer than URLs of Tasks created in OL

2nd sync resulted in duplicate Task creation in UR
Original UR task and OL task retain matching URL (UR1 & OL1). Duplicate task in UR gains shorter URL (same length as Tasks created in OL):

On 2nd Sync, the Item Attributes for the two tasks are quite different (see zipped UR1 and UR2 jpgs). UR2 looks like other tasks sync'd from OL. UR1 has less fields.

On 3rd Sync, the URL's remain unchanged but the Item Attributes of UR2 change slightly (see UR2_3.jpg).

Other points:
- After creating a UR Task, if only the Task is sync'd with OL rather than the whole UR Task folder, the duplicate is not created and the Item Attributes remain similar to UR1 above. But once the whole UR Task folder is sync'd, the duplicate then appears with additional atttributes like UR2.
- Disconnecting from Exchange Server (pull cable out) does not prevent duplicate creation (so duplicate apparantly not the result of syncs with both the server and local copy of Task)
- Permantly deleting in UR a duplicate with a short URL e.g. UR2, results in re-creation of the duplicate on sync with OL. The recreated duplicate gets its exact same original short URL.
- Permantly deleting in UR a duplicate with a long URL e.g. UR1, gets rid of the UR duplicate once and for all. The reamining short URL UR Task e.g. UR2 stays sync'd with the long URL Task in OL, and changes made to either side are reflected on re-sync.

Any help?

Using Outlook 2003 with Exchange Server Cache Mode and UR 3.2.6

kinook 02-20-2008 09:05 AM

It appears that Outlook is reporting different GUIDs. Could you try disabling Cache Mode and see if it makes a difference?

Chuck Chunder 02-20-2008 04:11 PM

Disabling Cache Exchange still resulted in duplicate Tasks, with different (length) URLs:

outlook:EF000000198262C0AA6611CD9BC800AA002FC45A06 0006000600000000B400D0010000001F3CB8D4

outlook:0000000008D4D2135DCCD511B3C2000255C834D907 009DF59A3097B1D511B3A1000255C834D9000000B400D00000 41B1AE351D9AA145852D836AB5F86C5700001F3CB8D40000

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