Kinook Software Forums

Kinook Software Forums (
-   [UR] General Discussion (
-   -   Configuration Help (what did I do?!?) (

martym 10-30-2007 12:01 PM

Configuration Help (what did I do?!?)
Hi All,

I did something to my configuration and I really need to undo it. Unfortunately, the configuration system and I don't understand each other. That is, I don't know what I did to cause the new behavior so I can't undo it. I'm hoping the User Community can help!!!

I used to be able to drag files into parent items and they would show up as the proper file (Excel, PP, Word, Outlook) with the proper icon and be a child of the item I dragged it to. Now when I drag files into items, a new "default child item" is created. Then when I open up that new item to see the dragged file, the dragged file is not a child, it's pasted into the new "default child item."

Please help!



kinook 10-30-2007 01:37 PM

First, try it in a new database (File | New) to see if it has to do with your database. If the problem occurs even in a new database, uninstall UR (choosing Yes to remove user customizations), then reinstall to get back to the factory defaults. If it only occurs in your database, try repairing (Tools | Compact & Repair with Repair checked), and if that doesn't help, send the details requested at (be as detailed as possible because I'm not quite following exactly what you're trying to do). Thanks.

Jon Polish 10-30-2007 02:50 PM

I would also take a look at your Template folder. See if the template has an unexpected child.


All times are GMT -5. The time now is 12:29 AM.

Copyright 1999-2019 Kinook Software, Inc.