Can't insert new items

[MerleOne]

Hi,

Since today, when I right click on a tree item, and select either Insert Child or Sibling, I see a grayed text saying [insert template] where previously I got access to all items from the template. This occurs with all my URD files, and I think this started when I installed the URDViewer.

I have removed it, re-installed URPro, repaired my URD, to no avail.

Suggestions are very welcome since it is really annoying !

Thanks !

Edited : pressing Alt-Insert while a tree item is selected display a pop-up menu with all template elements !!!

My UR version :
Ultra Recall Professional 4.2
Registered to: xxxxxx (1-user license)
Windows version: 5.1.2600.3.0
Install path: C:\Program Files\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
msptls.dll version
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 12.0.4518.1014
SftPrintPreview_IX86_U_20.dll version 2.03
ter16.dll version 16.0.5.0
UltraRecall.exe version 4.2.0.4
unins000.exe version 51.52.0.0
Database version: 4.0.1

[kinook]

http://www.kinook.com/Forum/showthread.php?threadid=4065

[MerleOne]

Thanks a lot, problem solved !

For the record, I applied the fix just partially : I zipped all files in C:\Documents and Settings\<my username>\Application Data\Kinook Software\Ultra Recall,

then removed them, then launched UR again and the missing menus were back.

I didn't change anything in the Registry.