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View Full Version : UR buttons and context menus don't work anymore in Firefox


doris
10-16-2009, 05:53 PM
Hi,

since around the time I updated URp to version 4.0 the toolbar buttons and context menus in Firefox don't work anymore - nothing happens when I click on them. I can still save a web page by dragging the page icon from the address bar or by dragging selected text into UR.

I thought maybe this was because I had updated Firefox to v3.5.2, but going back to Firefox 3.0.9 didn't change anything.

Updating URp to 4.1.02 didn't help either. Also, I completely uninstalled UR before reinstalling and closed Firefox.

In IE the toolbar buttons and context menus work just fine.

I work with Windows Vista, but the same problem occurs under Win7 Beta.

Has anyone else experienced this?

Doris


Ultra Recall Professional 4.1
Registered to: Doris (1-user license)
Windows version: 6.0.6002.2.0
Install path: C:\ProgrammeWeitere\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
msptls.dll version
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 12.0.6413.1000
SftPrintPreview_IX86_U_20.dll version 2.02
ter16.dll version 16.0.5.0
UltraRecall.exe version 4.1.0.2
unins000.exe version 51.50.0.0
Database filename: C:\_Daten_Doris\UltraRecall\Doris\Doris.urd
Database version: 4.0.0 [FTS]

armsys
10-16-2009, 07:27 PM
Hi Doris,
I've no trouble with UR+FireFox. I run Windows XP. Yes, it takes some (long) time to import the content. Still it works fine.
Armstrong

kinook
10-19-2009, 10:01 AM
That works ok here testing with UR 4.1.0.2 and Firefox 3.5.3 on Vista SP2 and Win7 RC. Apparently something is preventing the extension from calling UR on your machine (maybe some security or other resident software?).