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View Full Version : Thunderbird & Firefox plug-in stops working in Windows 7


dasymington
05-12-2009, 09:50 AM
This was working but has now stopped. When I try to import a message from Thunderbird to UR using the toolbar icon nothing appears to happen, but it does amend or create the file C:\Users\Dave\AppData\Local\Temp\UltraRecall\urxfe r.txt, which contains:

/importmove
C:\Users\Dave\AppData\Local\Temp\email1.eml

and that file, too, gets created or amended.

I've tried uninstalling UR and reinstalling, but it's still not working.

I know UR isn't supported under Windows 7, but perhaps this isn't a problem that's related to Windows 7. Any suggestions would be welcolmed.

kinook
05-12-2009, 10:21 AM
My guess is that something is preventing the extension from calling UR (or is intercepting and ignoring the call) to perform the import (the next thing the extension does after creating the temporary files).

dasymington
05-12-2009, 06:27 PM
Thanks. On further investigation I think this probably hasn't worked previously under Windows 7 RC.

I can get round it meantime by clicking the toolbar icon in Thunderbird and then importing from the temp folder in UR.

dasymington
05-13-2009, 03:21 AM
By changing compatiblility from XP SP3 to Vista SP2 it's working again.