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View Full Version : Gray Screen when UR3 is busy


maynard
05-20-2007, 11:32 AM
It seems that whenever I perform an action that requires time to perform in UR3, what looks like a giant gray dialog box takes over the entire screen while the operation is in process. The dialog has a Cancel and Help button, a Title indicating the operation in process and some small informational text on the operation.

I see this when importing and also when I select an object to view in UR. The import I can live with, but the selection dialog is really annoying. As I'm browsing through the tree, it seems that this dialog pops up whenever UR needs time to load a viewer (PDF, DOC etc.) or create temporary data. This leads to "screen flashing" while UR switches back and forth between the program and dialog windows.

Is this supposed to work like this? I'd much rather see this happening in the status bar with an option to cancel or view details there.

Thanks
Maynard

I'm running UR3.1 on XPSP2.

kinook
05-21-2007, 12:44 PM
It is by design that a progress dialog is displayed for long-running, cancellable operations. But the dialog is not sized to the entire screen by default (although the dialog is resizable). Resizing the dilaog or exiting UR and deleting the registry key 'HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\Settings\ProgressDlg' should cause it to return to its default (minimize) size.

maynard
05-25-2007, 10:16 PM
OK. Cool... that did the trick.

Thanks kinook