Read-only items are not read-only

[Nobodo]

I just go into the email stored in UR, and it freely allows me to make any modifications I want to the email just as if it was a text note. Then when I go to another item and back to the stored email, the changes are gone. I guess I don't know what you mean by "how are you editing the messages in UR" - just like any other item.

As to the "how to report problems":
I will go through all those steps when I have time; that won't be today but I can as soon as possible. Are you saying that you cannot recreate the problem by doing the explicit steps I already posted in this thread? I reboot daily, so that isn't an issue, and I just tried creating a new UR database and the problem exists in a brand new database too.

Thanks,
Mark.